FREE domestic shipping on all orders over $150*.
For all orders under $150, the following shipping fees apply:
Canada
| Quebec & Ontario Canada Post Expedited (1-3 business days) |
CAD 10.99 |
| Rest of Canada Canada Post Expedited (5-10 business days) |
CAD 13.99 |
*Select postal codes only.
Shipping times kick in when your order has left Brava's headquarters. Please allow 2-3 business days for processing before your order is shipped.
Taxes
The prices of products displayed in the online store do not include taxes. The adequate tax rate will be applied to your order according to the province to which it will be shipped. You can confirm this exact tax amount (if applicable) during the checkout process.
USA and International Shipping
|
USA
|
CAD 18 |
| International |
|
Please note that if your shipping address is outside of Canada, your order is subject to your country's local duties and taxes, and the customer is responsible for paying such fees. The customs process may also delay your shipment.
Our online store accepts all significant credit card payments through Shopify and PayPal.
*Total purchase of CAD 150 before taxes.
Must be shipped to a Canadian address.
If your order isn't quite right, no sweat. Just follow the rules below.
At Brava, we want you to be 100% satisfied with your purchase. That's why we offer the first free return on all orders placed after April 5, 2025.
First Free Return Conditions
Online orders may be returned for a refund or credit within 30 days of your order fulfillment date. Fill out a return request for the items you wish to return. Once your return is approved, you can print a return shipping label with our preferred commercial order to ship your items back to our headquarters. This amount will be deducted from your refund.
Regular Return or Exchange Conditions:
All returned products must be in their original state, unworn, unused, and with the original tags attached. We reserve the right to refuse any merchandise not in resellable condition.
Please note that we do not offer price adjustments.
Products cannot be exchanged traditionally. Instead, we offer a refund for products returned within 30 days and recommend placing a new order for the replacement item. This speeds up the process for the customer and simplifies billing.
We offer the option of using a prepaid return label to facilitate returns. Brava will cover the cost.
The shipping costs for the new replacement. Upon return approval, Brava will provide a shipping code.
USA & International orders: We encourage an international carrier with a tracking number. Indicate on the Customs return form: Description: RETURNED MERCHANDISE. If these guidelines are not followed, any customs fees charged to Brava upon delivery will be deducted from your refund.
We stand behind our products and want you to be 100% satisfied with your BRAVA purchase. We place a very high importance on the quality of our products, which are designed to be durable and tested by our athletes and ambassadors. Defects are rare, but nothing is perfect (1-3% of cases to be precise, which is the industry standard). As such, BRAVA offers a limited performance warranty against defects in materials and workmanship.
If you believe a BRAVA product you purchased has a workmanship flaw or defect, please contact us with detailed information and pictures to help us assess the situation as best as possible. At our discretion, BRAVA will repair or replace the apparel at no charge to the original owner for up to one year from the purchase date.
The following are NOT covered by our limited performance warranty:
• Normal wear and tear;
• Overuse;
• Improper care;
• Material pilling due to contact with rough surfaces (ex. Velcro, saddle
embroidery, race belt, backpacks, etc.)
If your BRAVA apparel is damaged following a crash, send us a picture, and we will try to repair it for a reasonable cost.
for orders over $150
on your first purchase
with sustainable Italian fabrics
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